Privacy Policy

EZECOM CO., LTD., (hereinafter collectively referred to as “EZECOM” “us” “we” or “our”) are committed to protecting the personal data of our customers, shareholders, business partners, visitors, employment candidates and employees and the personal data of individuals who work for, or act on behalf of our customers and/or business partners (collectively referred to as “data subject”) that has been provided to us.

In EZECOM, we take privacy seriously and all our activities are underpinned by our T.R.U.S.T principles of being Transparent, respecting your Rights, in our Use of your personal data, including robust cyber Security practices and taking due care when the Transfer of personal data is required.

When processing your personal data EZECOM will ensure that:

This privacy notice (“Privacy Notice”) explains:

If you provide us with personal data of another individual, you hereby represent that you have obtained consent from that individual prior to providing their personal data to us. References to ‘your personal data’ in this Privacy Notice would include such individual’s personal data that you provide to us.

This Privacy Notice should be read together with the terms and conditions specific to the products and/or services you are availing yourself of. In the event of a discrepancy between this Notice and such specific terms and conditions, this Notice shall prevail to the extent of such discrepancy.

We may from time to time amend, modify, vary or update this Privacy Notice by posting the new Notice here and/or on our other platforms and you are bound by such modifications, variations or updates, should you continue to use our products and/or services.

PERSONAL DATA ABOUT CHILDREN

If you are under the age of 18, we take it that you have obtained the consent of your parent, guardian or person who has parental responsibility over you before sending us your personal data (for example, your name, address and email address etc.).

WHAT PERSONAL DATA DO WE COLLECT?

The types of personal data we collect or obtain may vary according to our relationship with you and may include the following:

1. For customers

2. For Shareholders

3. For Business Partners and Suppliers

Additional Personal Data that We Collect

We may collect or obtain your personal data:

1. For customers

HOW DO WE USE YOUR PERSONAL DATA?

Your personal data may be used or processed for the purpose of:

1. For customers

2. For Shareholders

3. For Business Partners and Suppliers

4. For Visitors (to any of our Premises/Offices/Online Platforms)

WHOM DO WE DISCLOSE YOUR PERSONAL DATA TO?

We may disclose your personal data:

1. For customers

2. For Shareholders

We use reasonable efforts in accordance with industry best practices to ensure that the above-mentioned maintain the confidentiality and integrity of your personal data and are restricted from using your personal data for any unauthorised purpose.

In addition to the above, our service providers may, in the course of providing you the products and/or services, collect your personal data via other channels such as when you are redirected to their individual websites/mobile applications or platforms.

We strongly advise you to review the privacy notice of every such service provider. We have no control over and assume no responsibility for the content, privacy notices or practices of any service provider to the fullest extent permitted by the law.

TRANSFERS OF PERSONAL DATA

We may transfer your personal data across geographical borders to other entities. Where your personal data has been transferred to members of our group of companies, subsidiaries, associates/affiliates and/or to third parties located outside of Cambodia, the transfer of your personal data is carried out under organizational, contractual and legal measures and with reasonably adequate levels of protection implemented as well as any additional local legal requirements for the parties receiving this data in order to safeguard your personal data.

HOW DO WE STORE AND PROTECT YOUR PERSONAL DATA?

We may collect and store your personal data in electronic or physical form, depending on the requirement. Such personal data may be stored at our and third party premises within IT Systems (e.g. external cloud storage, internal or third-party management systems, e-mails, databases, hard drives etc.), and physical warehouses etc.

We endeavour, where practicable, to process your personal data in a safe environment by preventing any unauthorized or unlawful processing of personal data or accidental disclosure, loss or destruction of, or damage to, such personal data. We have implemented various physical, technical and administrative security measures to protect your personal data and our network from unauthorized access. Some of these measures include:

The security of your personal data is important to us but remember that no method of transmission over the Internet, securing while processing, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

HOW LONG DO WE RETAIN YOUR PERSONAL DATA?

We will retain your personal data only for as long as such data is necessary for the purposes it was collected for. The retention period for personal data may also be affected by the requirements of applicable laws or a legitimate business requirement. In all cases such personal data may be held for a longer period of time where there is a legal or regulatory reason to do so (in which case it will be deleted once no longer required for the legal or regulatory purpose).

Once personal data surpasses its retention period and if there is no valid reason to retain such personal data, the personal data will be securely disposed of.

WHAT ARE YOUR RIGHTS?

We respect your rights and privacy by taking steps to ensure that your personal data is accurate and up-to-date. Any inaccurate information that is brought to our attention shall be corrected within a reasonable period of time from the receipt of a written notification by you of the same sent to us via the below mentioned contact options. Any requested amendments may be subject to applicable laws and regulations.

We shall make available (to the extent possible) your personal data in our possession or control within a reasonable time at a reasonable cost.

You may request us to stop sending our communications to you by contacting us via the below mentioned contact details. These choices do not apply to the receipt of mandatory product or service communications that are considered as part of certain EZECOM products or services, which you may receive periodically, unless you cancel the subscription to our products or services.

CONSEQUENCES OF NOT PROVIDING YOUR PERSONAL DATA

We may require collection of certain personal data about you and failure to provide such information may:
  • Result in us being unable to process your application and/or provide you with our product and/or services.
  • Result in us being unable to respond to your requests on our products and/or services.
  • Limit or prevent access to certain features on our website, weblinks or digital platforms.
  • Result in us being unable to update you on the latest updates regarding any promotions, our services/products or launches.
  • Result in your inability to receive invitations to promotional activities organized by us.
  • Negatively affect our ability to communicate with you.
  • Result in us being unable to process your requests relating to your shareholding.
  • Result in us being unable to inform you of shareholder meetings and conduct direct remittance of dividends to your bank accounts.
  • Result in our inability to enter into a contract with you or a counter-party or continuing to contract with you or a counter-party.
  • Negatively impact your chances of being selected for any potential employment, engagement or internship.
  • Be in violation of any applicable law or regulation that requires us to collect such personal data.
BY SUBMITTING PERSONAL DATA TO US, YOU ACKNOWLEDGE THAT:
  • You have read and understood this Privacy Notice and agree and consent to the use, processing, disclosure and transfer of personal data as set out herein.
  • All information and representations provided by you are true and correct to the best of your knowledge, and you have not knowingly omitted any relevant information.

WHOM CAN YOU CONTACT FOR MORE INFORMATION?

If you have any questions or complaints about this Notice or about our privacy and information handling practices, kindly reach out to our Data Privacy Officer via the following methods:
  • Address: Cambodia Chamber of Commerce, 7D Russian Federation Blvd (110), Phnom Penh
  • Telephone: +94 23888 181
  • Email: websales@ezecom.com.kh

UPDATES TO THE PRIVACY NOTICE

We reserve the right to amend, modify, vary or update this Privacy Notice, at our sole discretion from time to time, as and when the need arises. The most recently published Privacy Notice shall prevail over any of its previous versions and the version number and date will be updated accordingly. We have no obligation to inform you of any variations and you are encouraged to check this Privacy Notice from time to time to stay informed of any changes. You agree to adhere to the terms of the Privacy Notice including any variations.

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